Monthly Wax Melt Subscription Box

Your monthly subscription charge includes free shipping which is applied automatically. If you are checking out with other 'non-subscription' items, shipping on any other items will need to be paid and will be applied to your cart. We cannot combine your monthly subscription with any other orders.

Minimum subscription period is 2 months. We will bill you and deduct payment on 25th of each month unless you pause or cancel your subscription after month 2. You will have access to a subscription dashboard where you can view, pause or cancel your subscription using your own login information.

Cut off for signing up is 25th of each month. If you subscribe after 25th, your 1st box will be posted on the following subscription cycle and not on the 1st of the following month.

Boxes are sent in batches on the first week of each month. You must have signed up for your 1st box by 25th of the month in order to receive your box at the start of the next month. If you sign up after 25th, you will need to wait until the next subscription cycle to receive your first box, which will be 1 month later.

Q: How do I create an account to manage my subscription?

A: Once you have signed up for a subscription with us, please do the following to create a linked account:

1. Go to the login page
2. Click don't have an account/create one
3. Use the email associated with the subscription you just purchased
then choose a strong password
4. Once this stage has been done then you will have a linked account. If you have already made an account with us in the past, then it may require a password reset.
5. You will now be able to log in using this email and password, where you can switch to a different box, skip or cancel your subscription.

If you continue to struggle, please use the 'chat with us' feature at the bottom of the page for assistance.